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Window > Extensions > Black Hat Editor Tools is required.. If it's not listed, fully close Premiere and relaunch it. If the Extensions menu stays empty, CEP debug mode is not active: relaunch the provided installer, or contact us and we'll send you the activation command for your OS. Premiere 25 or later Legal links

There is no key to paste any more. In Premiere, open the panel, go to the Settings tab, card My account, then click Sign in: your browser opens, you sign in with your purchase email, and the panel unlocks on its own. Forgot your password, or locked out? Use your customer area.

Each licence is tied to a limited number of machines. From your customer area you can see your active devices and release one to activate the new machine. Still stuck? Write to us and we'll free the seat for you.

Settings tab in the plugin → paste your key (OpenAI, KIE, remove.bg…) in the matching field. It's stored only locally on your machine (~/.transcript-analyzer), never sent to our servers. The "credits" version doesn't need a key: everything goes through your balance.

On your old machine, open the activation window and click Deactivate this machine to free up the seat, then activate the same key on your new machine. No access to the old machine? Email us with your purchase email, and we'll free up the seat manually.

Everything is managed from your Client area (payment method, invoices, cancellation). For a refund or a billing question, use the form below and include the email used for the payment.